Security and Personal data protection
1. DATA PROCESSING RESPONSIBILITIES AND DATA PROTECTION OFFICER
UNISA EUROPA, S.A. with Tax ID no. A03779949 is responsible for the processing of your personal details. Below are their contact details: Postal address: Poligono Chinorlet XB-56, 03649 Chinorlet - Monovar (Alicante) +34 966979610.
Although UNISA EUROPA, S.A. is not under the obligation to appoint a Data Protection Officer, you can forward any concerns regarding the processing of your personal details related matter to those in charge of the data processing using the following contact details: Postal address: Poligono Chinorlet XB-56, 03649 Chinorlet - Monovar (Alicante) Email: email@example.com
2. PURPOSES AND PROCESSING
At UNISA EUROPA, S.A. we submit all personal data to processing. Your details shall be processed with the purpose of managing the supply of commercial services requested from UNISA EUROPA, S.A. In addition to that, UNISA EUROPA, S.A. may process your personal details in order to comply with any applicable legal obligations pursuant to tax, mercantile and other legal regulations. We may also process your personal details for other purposes outside the obligation to execute an agreement or to comply with a legal obligation. You are entitled to opposed to this type of processing. Therefore, and provided that you have not refused via the available means, you may receive information regarding products or services that are similar to those purchased and that may be of your interest through any communication method (including, but not limited to, email, text messaging and telephone calls). In either case, you shall only receive marketing communications regarding products and services that are not related to those requested if you have not previously refused consent.
The purpose of this Website is not the collection of personal details. Access and usage of this website does not imply the communication of personal details. However, if users should wish to make a purchase, they will have to fill out or complete the questionnaires or electronic forms shown in the website.
When completing the questionnaires and sending their details, users authorise and willingly consent to the treatment of their personal details, which are willingly provided by the website user. In this way, users expressly accept and consent that the details already provided or that may be provided in the future, may be subject to processing within our personal details file.
Providing the required details for registration as a user is compulsory in all cases where expressly specified. www.unisa-europa.com, may refuse registration of any users who do not provide the required details
Within those electronic forms where personal details are collected, there may be specifically designated fields which shall be required and will be therefore compulsory. There shall be also other fields which are optional depending on the user's available information.
www.unisa-europa.com, will deal with all personal details provided by users with the following purposes and applications: Registration of website users; website management and administration; sending marketing, advertising, newsletters, news or regular website information to users; managing and monitoring incidents; management of Prizes; as well as producing statistics.
3. DATA STORAGE
Personal details storage period: Customer's personal details shall be stored as long as required to provide the services included in the agreement. When no longer required for this purpose, they shall be blocked for the period required to exercise or defend administrative or legal claims, and may only be unblocked and re processed for this purpose. After the above period's expiry, these personal details shall be definitively cancelled.
4. PERSONAL DETAILS RECIPIENTS
Your personal details may be transferred to Administrative and Public Authorities and Bodies, including Courts, when demanded by any applicable legislation. Access to your personal details shall also be granted to specific service suppliers that are currently or may be appointed by UNISA EUROPA, S.A. in future to undertake the data processing.
5. CRITERIA FOR MAKING DATA PROCESSING LEGITIMATE
As previously indicated, the legal basis to undertake the "data processing" applications included in the above paragraph shall be the execution of an agreement or compliance with legal obligations that may be applicable. Therefore, customers who refuse to provide the requested personal details or provide inaccurate or incomplete details will prevent us from supplying the requested services in the adequate manner. Users are responsible for the accuracy of the details provided. They must also notify UNISA EUROPA, S.A. regarding any modifications affecting those details. Personal details shall only be processed following your express consent. You can find all required information on how to exercise your right to withdraw this consent in the "Rights of the Data Subject concerning the processing of their personal details" section in paragraph 6 below. In case of any queries regarding the purposes behind the processing of your personal details or their legitimacy, please contact the Data Protection Officer. You will find all details and contact methods in the "Personal data processing responsibilities and Data Protection Officer" section in paragraph 1 above.
6. SECURITY MEASURES
With the purposes of ensuring the effectiveness and efficiency of their Data Protection Policy, UNISA EUROPA, S.A. has adopted the required technical and organisational security measures in order to prevent any alterations, loss, misuse, unauthorised processing or access and theft of these, in view of the currently available technological advances.
7. DATA SUBJECT RIGHTS WITH REGARDS TO THE PROCESSING OF THEIR PERSONAL DETAILS
You are entitled to access, rectify, cancel, restrict and transfer (right of data portability) the processing of your personal details in the cases and within the scope established by the applicable legislation in force. You are also entitled to withdraw your consent if previously provided, and to oppose the sending of marketing communications.
In order to exercise these rights, please contact UNISA EUROPA, S.A. via one of the following contact methods:
- By post, attaching a copy of your National ID, passport or any other ID document and including a written statement specifying your request to the following address: Poligono Chinorlet XB-56, 03649 Chinorlet - Monovar (Alicante)
- By email to firstname.lastname@example.org including the following information: full name of the data subject, address for the purpose of any notifications, photocopy of the National ID, passport or any other ID document and a written statement specifying your request.
You are also hereby notified regarding your right to file a complaint with the Spanish Data Protection Agency'.
8. DATA ORIGIN
All personal details subject to processing by UNISA EUROPA, S.A. have been provided by users for the purposes of requesting the services supplied.
10. MARKETING COMMUNICATIONS
Notwithstanding the foregoing statements included in the previous paragraph, and pursuant to Act 34/2002, passed on 11th July on Information Society Services and Electronic Commerce, express authorisation is required from users is required in order to send, either by email or any other equivalent electronic communication method, marketing information related to new website services and/or products or services provided by other Group companies. Users who do not wish to receive marketing and advertising information must expressly indicate so within this clause of by sending an email to the following email address: shoponline@unisa-com in order to state their express intention to receiving no marketing, promotional or advertising information.
11. IP ADDRESSES
Pursuant to Act 34/2002 on Information Society Services and Electronic Commerce, USER's IP address shall be registered in a personal data file for the sole purpose of recording all user IP addresses that have accessed the website. The above mentioned IP address shall remain registered in this file for a period of one year, as stated in article 12 of the above Act.
13. DISPUTE RESOLUTION
14. COOKIES POLICY
Cookies are data files that are stored on your computer’s hard drive, and are used to enhance and optimize the server performance and the service of www.unisa-europa.com
Unisa Europa S.A. informs that we currently use performance cookies to speed up the visits in our website as well as to enhance you browsing experience. We also use analysis cookies to quantify the visits to our webpage.
What you share in www.unisa-europa.com is stored in our database. We take the privacy of your personal information very seriously. Unisa does not share your personal information with third-parties for marketing purposes, or for any other purpose not related to shipping our products and your data security, both in payment and shipping.
The information we collect is used only by Unisa Europa. In some cases, part of the information may be transferred to some Unisa Europa S.A. departments, but we follow strict security procedures concerning data storage and disclosure in order to prevent unauthorized access to your personal information, in fulfillment of article 9 of the Ley Orgánica 15/1999, Diciembre 13, de Protección de Datos de Carácter Personal (Spanish Act for Protection of Personal Data, dated December 13th), in force in Spain.
That is the reason why we may ask you to identify by using your password, prior to enter your personal information. We are committed to provide all appropriate security controls to protect your personal information from any foreseeable risk. In some cases, we may hire external companies to provide you with a better service, and in some of these cases we may have to share the necessary information to place orders for www.unisa-europa.com. For example, in order to delivery your purchase, the courier company must know your name and address to handle your Unisa products. These companies are strictly controlled by us in order to make sure that our customer personal data are always protected.
What type of cookies does Unisa use?
Most of the cookies we use are session cookies which are deleted automatically from your hard drive at the end of your browser session (session termination, that is why they are called session cookies). Some other cookies do remain on your computer after you have quit your browser, so that in future visits our system recognizes that you’ve visited our website before and to remember which settings and entries you preferred. These temporary/permanent cookies (lifespan from one month to ten years) are stored on your hard drive and are automatically deleted after the set time. These cookies are particularly used to make our website pleasant, more effective and safer for our customers. Our aim is to adapt to your needs as a customer, and to offer you a suitable and easy shopping experience.
What kind of information is stored in cookies?
The cookies used by Unisa are not used to store any personal information; therefore our cookies cannot be related to a specific user, hence, you cannot be traced back through them. When a cookie is activated, it is given an ID number. This number cannot be used to identify the user or access any personal information. Your name, IP address or any other similar data which would allow your identification are never stored.
The pseudo-anonymized information we receive from the cookies allows us to assess which pages of our site are visited the most and see which products were most popular etc.
What is on-site targeting?
Based on the cookies technology, the Unisa website gathers information that could be useful in optimizing our adverts and our online offer to our customers. These data are not used to identify you as a user; it is solely used for the analysis of the usage of our website. Information collected by our cookies is not stored with our customer’s personal information or order information. This technology allows us to provide our users with adverts and to inform about the offers and services that are suited to our customers individual tastes, using click-stream analysis (for example, adverts based on the fact that for the past days, only pumps have been browsed from all our range). Our goal is to tailor our online offer, and to provide our customer with the adverts that are most suited to their tastes and shopping preferences.
Our website uses what is known as re-marketing or re-targeting. We use this technology to make our online offer more interesting for you. Re-targeting means we can address customers that have already shown an interest in our store and our products. We strongly believe that more relevant and focused adverts are more meaningful to our Internet customers than the kind of adverts that are not personally connected to them.
We achieve this by analyzing the user’s previous behavior from the data collected by our cookies and making our adverts based on these results. This kind of information is also pseudo-anonymous, and no personal information or user profiles are stored.
How can I prevent cookies from being stored on my computer?
You can change the settings in your browser to ask for your permission every time a cookie tries to access your computer or chose the option “Block third-party cookies”. Through the browser menu bar, on the Help tab you would be able to configure how to block new cookies or to disable the already existing ones.
For detailed information, click on Enable or Disable cookies.