WE ARE ADAPTING OUR SERVICES TO CONTINUE TO BE HERE FOR YOU
For us, it is important to take care of this exciting universe that we have created together with so much love. Our keyword? OPTIMISM.
Here are some of the measures we are putting into practice due to the current situation:
The courier companies we work with are adapting their procedures in order to guarantee the safety of our employees and our community. We thank you for your patience, as there may be some delays to deliveries
. In addition, some specific countries do not have shipping available until return to normal.
STORE & ONLINE RETURNS
Due to the exceptional situation of the last few months, the deadline for the return of all orders placed after 10 February has been extended to 21 July. As of June 21, the return period is again 30 days from the date of receipt of the purchase. Check conditions
All of our stores are already open
. We want your shopping experience to be safe and comfortable, so we have carefully updated our stores for that purpose. Some of those updates
include: Provision of masks and gloves for employees; social distancing measures according to regulations, including limiting the number of employees and customers in the store; extreme cleanliness of all our items and permanent disinfection actions in the store. Remember you can still find us at our online shop.
ADAPTING OUR ROUTINE
We are so proud of our staff! Brave people who, since the beginning of the crisis, have been manufacturing masks for different associations, hospitals, police force... contributing with what we can ♥
WE ARE STILL HERE
Part of our team is working from home. Remember our customer services
are still there for you to answer any questions you may have.